Greetings and Salutations!
I am a product design leader with over 7 years of experience in Product Design and Design Operations, focusing on people and process growth.
I have worked across companies ranging from early-stage startups to Fortune 500 firms, specializing in product design development, user research, and design operations across diverse sectors such as FinTech, Healthcare Technology, and EdTech.
At Higi, I served as Product Design Lead, shaping strategic UX direction, mentoring junior designers, standardizing design processes, and expanding the user research program. While at Avocademy as a UX/UI Program Manager, I played a key role in scaling the early-stage startup by optimizing onboarding and recruitment, instituting design standards, identifying service gaps, and managing a team of over 70 design contractors.
My passion lies in fostering people's growth and aligning creativity with business objectives. I thrive in facilitating cross-disciplinary workshops, pinpointing areas of opportunity, and cultivating team clarity and efficiency. With an M.S. in Human-Computer Interaction and co-authorship of papers on accessible technology, I possess a strong foundation as a design and research thinker. My varied roles as a lead product designer, UX/UI program manager, and educator equip me to navigate strategic objectives while guiding teams toward success.
Fun facts about me as a human:
I live in South Florida with my husband, where it’s usually weird and always warm.
I value a healthy mind and body and have an RYT-200 yoga certification.
I own a small ceramics studio where I get to flex my entrepreneurial muscles. Stepping away from a digital screen is a great way to refresh and reinvigorate my creative spirit.
I’m super inspired by The Creative Act by Rick Rubin
Experience
UX/UI Program Manager
Avocademy
2022- 2023
I taught people UX/UI design through an e-learning platform. I created course curriculum, led mentor training, managed design contractors, and worked with students to build their first UX/UI project.
Lead Product Designer
Higi
2018-2022
Design leader at a healthcare startup whose mission is to make healthcare more accessible. I was responsible for guiding product teams in user research and design, and managed and coached junior designers. Launched a mobile application, kiosk redesign, and built the UX research program. Led the design team through an acquisition by Babylon.
Senior UX Designer
Saggezza (Mastercard)
2017-2018
Design consultant to a Fortune 500 financial technology company. Responsible for working on multiple product B2B products teams to define workflows, craft UI’s, and establish Mastercard’s Fraud department's first UX Design team.
Education
Master of Science, Human- Computer Interaction
Depaul University, 2017
Bachelor of Design, Architecture
Unversity of Florida, 2012
Publications
Interactive Technologies Designed for Children with Autism: Reports of Use and Desires from Parents, Teachers, and Therapists
Putnam, Cynthia & Hanschke, Christina & Todd, Jennifer & Gemmell, Jonathan & Kollia, Mia. (2019). Interactive Technologies Designed for Children with Autism: Reports of Use and Desires from Parents, Teachers, and Therapists. ACM Transactions on Accessible Computing. 12. 1-37. 10.1145/3342285.
“Often when you think your at the end of something, you’re at the beginning of something else”
- Mr. Rogers