Greetings! I’m Jenny

I help companies build impactful UX using design, user research, and product strategy.

With over 7 years of experience, I’m skilled at quickly understanding the big picture while creating detailed, user-friendly designs. I work across multiple platforms including web, mobile and kiosks, and specialize in product design and research.

What I do

Designer. Mentor. Creative

I work as a designer to build user-centered products and services, grow design culture, and lead creative people. I love facilitating creative, productive spaces for teams to do their best work, learn, and grow. I’ve worked as the Lead Product Designer at Higi , and Senior UX consultant at Mastercard.

UX and Product Design

Rooted in human-centered design best practices, I’ve designed and launched easy to use digital experiences on mobile, web and kiosk.

UX Research

I help companies understand core needs and pain points of their users through user research and deliver insights that drive meaningful change.

Workshops

I’ve facilitated 20+ workshops and love creating spaces for teams to think through big problems and align on direction, goals and outcomes.

DesignOps

Creating systems is at the core of what I do. I love creating processes and efficiencies within teams to help them do their best work.

Featured Design Work

Reimagining Health Numbers Tracking

Our team redesigned the mobile application used by thousands of users daily. I worked across Design, Marketing, Engineering and Product to facilitate workshops, build a design system, and integrate health programs leading to a 21% increase in monthly active users and 15% increase in program signup.

Industry
Healthcare

Platform
Mobile (iOS)

Company
Higi

Role
Lead Product designer

Enterprise Fraud Detection Service

This project focused on improving the usability of B2B software used by small banks around the United States. Our team did the first redesign of the system in over 10 years, modernizing the look and feel and improving usability.

Industry
FinTech, SaaS

Platform
Web App

Company
Mastercard

Role
Product Designer (Consultant)

Blood Pressure Education and Metric Tracking

Our team collaborated with the American Heart Association (AHA) to transform a Blood Pressure management care guide into a consumer-friendly digital experience. I led the charge on the UX vision, design development and usability testing, leading to an onboarding of over 15,000 people within the first month

Industry
Healthcare, B2C

Platform
Kiosk, Mobile

Company
Higi

Role
Lead Product designer

Humble brags

  • I am constantly impressed with how Jenny is able to mitigate and resolve issues in an effective way while making both parties feel heard and understood. Jenny is truly an amazing human being to work with everyday!

    Trevor Peterson, Direct Report

  • Jenny brought very thoughtful considerations of the research into the design work of the projects. Her ability to translate insight into feasible and highly usable experiences to the products helped us achieve the success we were looking for. If you are looking for someone to join your team who can move through ideation to iteration, Jenny is the one you are looking for. She is highly recommended and would love to work with her again.

    Demetrio Cardona_Maguigad, Client

  • Jenny is a self starter - she doesn't wait for other people to clear a path for her. She develops a clear sense of where to go and then finds a way to make it happen. Her big imagination provides a solution to every problem and tireless positivity empower her to find it.

    Meghan Gillespie, Product manager